Cancellation Conditions
The following payment conditions apply in case of cancellation or changes:
- up to 60 days before arrival: free of charge
- up to 30 days before arrival: 50% of the total amount
- up to 14 days before arrival: 70% of the total amount
- less than 14 days or no-show: 100%
Prices
Prices are per night and person (adults and children) - prices are without food.
Final Cleaning
(once, per flat)
apartment Rubin € 65,-
aparmtent Smaragd, Saphir & Granat € 80,-
apartment Opal € 100,-
Tourism Tax
€ 3,- per person and night | children up to the age of 15 are excluded
Breakfast
It is possible to book breakfast in our neighbour hotel for € 18,- per person/day. Breakfast is from 8 - 10 am.
Check-In
from 3pm
Check-Out
until 10am
Deposit
we are asking a deposit of 30% from the total amount to the following account (free of charges):
BIC: SPSCAT22XXX
IBAN: AT752051000700706971
Sparkasse Schwaz, Zweigstelle Maurach
Travel-Cancellation Insurance
We recommend you to take out a travel-cancellation or travel interruption Insurance. Please kindly understand that we can not accept any goodwill cancellations.
Payment
- Cash
- ATM (Maestro)
- credit card - payemnt with Visa, Mastercard, Depit-card or V-Pay will be extra charged with 2% of the total amount
- bank transfer in advance: please transfer the amount on our account given above (free of charges) - money has to be posted on our account before your departure
Pets
We kindly ask for your understanding that we don't allow pets in our Alphaus Aparthotel but we can offer you apartments where pets are welcome in our Alpenherz or house Romantik
Non-Smoker Apartments/Rooms
All our apartments and double rooms are non smoker apartments/rooms.
On each balcony there are tables and chairs as well as ash trays - so that you can enjoy your cigarette